Support Services
The major reason for our success is undoubtedly the quality of technical customer support; our support team enjoys an excellent reputation among our users and distribution partners.
Support is served to our customers by e-mail, telephone, remote admin tools or global chats programs.
We know that when the system goes down, you are losing time and money. Therefore we offer an extensive range of support solutions to get you back on track as fast as possible.
Our "eSupport" is a web support portal for all MIP Software products with everything you need alltogether in one place, like product installation files, knowledge base, documentation and more.
Support is served to our customers by e-mail, telephone, remote admin tools or global chats programs.
We know that when the system goes down, you are losing time and money. Therefore we offer an extensive range of support solutions to get you back on track as fast as possible.
Our "eSupport" is a web support portal for all MIP Software products with everything you need alltogether in one place, like product installation files, knowledge base, documentation and more.
Other Services
Subscriptions
Subscription-based software relates to an annual licensing model, allowing users to pay the subscription fee and to use the software during the subscription term, similar to rental services.
Trainings
A rich curriculum of trainings are offered from MIP in form of in-house, on-site and internet trainings.
Consulting
Our software consulting services are offered for users, who are in need of deep expert knowledge in special technological areas.
Maintenance
For those users who want to remain at the cutting-edge, our annual Software Maintenance services ensure the access to the latest software functionality.